The TL-9000 is a quality management system standard (QMS) defined specifically by and for the telecommunications industry. It standardizes the quality system requirements for the design, development, delivery, installation, and maintenance of telecommunication products and services. It also defines the performance metrics required to measure the progress and results of its implementation.
TL 9000 supports three distinct certifications: TL 9000-HW for hardware, TL 9000-SW for software, and TL 9000-SV for services. TL 9000 registrations can cover hardware, software, services, or any combination thereof. Registration may also include an entire company, an organizational unit, a facility, or even a specific product line as mutually agreed by the supplier and the registrar.

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